Last Updated: 28/02/2025
At Bacna Next, we strive to provide the highest quality consulting services. We understand that circumstances may arise where a refund is requested. This Refund Policy outlines the conditions under which refunds may be granted.
1. Eligibility for Refunds
Refunds are only available under the following conditions:
✔ Service Not Delivered: If the consulting service you purchased has not been delivered or initiated, you may request a full refund within 7 days of purchase.
✔ Service Not as Described: If the service delivered significantly differs from what was promised, we will review the issue and may offer a refund or service adjustment.
✔ Technical Issues: If you experience a technical issue that prevents us from delivering the service, and we are unable to resolve it, a partial or full refund may be considered.
2. Non-Refundable Cases
❌ Completed Services: Once a consulting session, strategy development, or service has been provided, it is non-refundable.
❌ Change of Mind: If you decide you no longer need the service after purchase but before completion, a refund is not guaranteed.
❌ Failure to Provide Necessary Information: If you do not provide the required details for us to deliver our services, we cannot issue a refund.
3. Refund Request Process
To request a refund, please contact us at contact@bacnanext.com with the following details:
- Full Name
- Order Number / Invoice
- Reason for Refund Request
- Supporting Evidence (if applicable)
Our team will review your request within 5-7 business days and notify you of the outcome. If approved, refunds will be processed to the original payment method within 10 business days.
4. Late or Missing Refunds
If you have not received your refund within the expected timeframe:
- Check with your bank or payment provider.
- Contact your credit card company, as processing times may vary.
- If you still have not received your refund, email us at contact@bacnanext.com.
5. Modifications to the Refund Policy
Bacna Next reserves the right to modify this Refund Policy at any time. Any changes will be reflected on this page, and continued use of our services constitutes acceptance of the revised terms.
6. Contact Us
For any refund-related inquiries, contact us at:
📧 Email: contact@bacnanext.com
📍 Address: 30 N Gould St Ste R Sheridan, WY 82801
By purchasing our services, you acknowledge and agree to this Refund Policy.